FAQs
Start with the essentials before planning your visit.
How do I book?
Select Book now to continue to the LUGBOX booking website. You can also make a booking directly on the locker touchscreen. Online registration uses your email address and requires confirmation.
What are the prices?
Small is €1 per hour or €5 per day. Medium is €2 per hour or €10 per day. Large is €3 per hour or €15 per day. Check the rental period, total charge and booking conditions before confirming.
Can I choose hourly or daily storage?
Hourly and daily rates are shown on our prices page. Check which options and rental periods are available on the booking website.
Which size should I choose?
Where is the Neo Faliro location?
The Neo Faliro page currently shows an indicative area preview. The exact locker address and arrival details are still being confirmed. Check the precise location before travelling.
What are the access hours?
Access hours are still being confirmed. Check the final location and booking information before planning your visit.
What should I check before I arrive?
Confirm the exact address, access hours, locker dimensions and storage period. Keep the instructions supplied with your booking available for your visit.
Can I change my booking or stay longer?
Check the change, extension and collection conditions on the booking website before confirming. For help with an existing booking, email support@lugbox.gr.
Can I enquire about a partnership?
Yes. Visit our partnership page and tell us about your business, location and proposal.
A lighter day starts here.
Choose your booking option, compare sizes and find the details you need for your visit.
Check availability, access details and the total price on the booking website before confirming.
Can I book directly at the locker?
Yes. You can make a booking directly using the locker touchscreen. Online booking is also available through the LUGBOX booking website.
How do I register?
Registration uses your email address. You will need to confirm your email address to complete registration.
Why do I need to confirm my email address?
Confirmation helps ensure that the email address entered during registration is correct. Follow the confirmation instructions sent to your email.
What if I cannot find the confirmation email?
Check your spam or junk folder and the email address you entered. If you still need help, contact support@lugbox.gr.
How can I contact LUGBOX?
Email support@lugbox.gr or call +30 210 483 4269 or +30 693 818 3182. You can also contact us via WhatsApp or Viber on the mobile number.
Where is the company's registered office?
The registered office is at Tetrakomon 36, 185 41 Piraeus, Greece. This is the company address. Check the location page for locker information.
Your next stop starts lighter.
A coffee, a walk or one more corner of Athens. Leave a little room for the things you came for.
Check availability, access details and the total price on the booking website before confirming.